Secretary II

Role: Secretary II

Location: Ft. Knox, KY (up to 50% remote work allowable)

Education/Certifications: HS Diploma

Years of Experience: 2+ years of experience in secretarial or clerical work (1+ yr. if holding BA/BS degree)

Clearance Level & Investigation: Favorable FBI fingerprint card check & NACI or equivalent

Job Description:

Bravura is seeking a Secretary Level II to provide principal secretarial and office support for an upcoming contract opportunity. This position will maintain a close and highly responsive relationship to the day-to-day activities of the supervisor and staff, work fairly independently receiving a minimum of detailed supervision and guidance, and perform various clerical and secretarial duties requiring knowledge of office routine and an understanding of the organization, programs, and procedures related to the work of the office.

Qualifications:

• Requires a high school diploma or GED.
• Must have 2+ years of experience in secretarial or clerical work.
  • Less than 1 year of experience accepted if holding a BA/BS degree.
• Must pass a favorable FBI fingerprint card check and NACI or equivalent background investigation.
• Must have ability to speak, read, write, and understand English fluently.
• May require working knowledge of certain office software programs.
• Must have experience handling differing situations, problems, and deviations IAW general instructions, priorities, duties, policies, and program goals.
• Requires hands-on experience performing the following types of duties:
  • Screening telephone calls, visitors, and incoming correspondence; responding to requests for information concerning office procedures; routing requests to supervisor, appropriate staff member, or other offices; and preparing and signing routine non-technical correspondence on behalf of supervisor.
  • Scheduling tentative appointments without prior clearance, coordinating arrangements for conferences and meetings, and assembling established background materials as directed; may attend meetings and record and report on proceedings.
  • Reviewing outgoing materials and correspondence for internal consistency and conformance with supervisor’s procedures; assuring that proper clearances are obtained as needed.
  • Collecting information from files or staff for routine inquiries on office program(s) or periodic reports, and referring non-routine requests to supervisor or staff.
  • Explaining office procedural requirements to subordinate staff, coordinating personnel and administrative forms for the office, and forwarding for processing.

Responsibilities:

The Secretary II position is responsible for providing Office Operations Support, including, but not limited to:

• Provide support to Government staff by performing administrative functions.
• Monitor and route daily calls received at official phone number, and emails arriving at main mailbox, to appropriate branch; answer 95% of incoming calls within 4 rings and route 98% of calls and emails to correct branch on first attempt.
• Monitor daily taskers arriving via ETMS2 or email, download tasker and enclosures, and send documents and relevant information to Operations Branch Chief; download and route 100% of taskers within 2 hours of arrival, achieving 99% accuracy rate for completeness.
• Attend all Government-directed standing and routine meetings requiring participation, including Monthly Status Review with Customer; support contract performance and maintenance of SOPs IAW Government requirements.
• Develop and utilize standard electronic filing naming convention for all files and store in provided share-drive filing system.
• Ensure 100% of files stored on share-drive adhere to approved naming convention, resulting in a zero-tolerance (0%) misfiling rate during monthly spot-check audits.