Role: Shared Data Warehouse (SDW) System Administrator
Location: Aberdeen, MD / Remote
Education/Certifications: N/A
Years of Experience: 10+ years’ professional experience in IT or related field
Clearance Level & Investigation: Tier 3 or equivalent (ADP/IT-II)
IT Level (AR 25-2): IT-II or NACLC
IA Cert Level (DoD 8570.01): IAT Level II
Computing Environment Certifications: Relevant certification from nationally recognized authority (preferred)
Job Description:
- Install, configure, and maintain SDW operating systems, servers, and IT infrastructure components.
- Perform regular updates, patches, and upgrades to ensure SDW remains secure and up to date.
- Manage system configurations to meet organizational requirements and optimize performance.
- Monitor system performance using tools and metrics to identify bottlenecks or inefficiencies.
- Optimize system resources, including CPU, memory, and storage, to ensure smooth operations.
- Proactively address performance issues to minimize downtime and disruptions.
- Monitor system usage and plan for future capacity needs based on organizational growth.
- Implement scalable solutions to accommodate increased workloads or user demands.
- Provide recommendations for infrastructure improvements and upgrades.
- Create, manage, and maintain user accounts, permissions, and access controls.
- Ensure proper authentication and authorization mechanisms are in place.
- Address user account issues, such as password resets and access requests.
- Develop and implement backup strategies to safeguard data and system configurations.
- Perform regular backups and test recovery procedures to ensure data availability.
- Minimize downtime during recovery operations and ensure business continuity.
- Develop and maintain disaster recovery plans to ensure data and system availability during emergencies.
- Test and validate recovery procedures to ensure readiness for unexpected events.
- Collaborate with stakeholders to ensure business continuity in case of system disruptions.
- Implement security measures, such as firewalls, antivirus software, and intrusion detection systems, to protect SDW.
- Monitor SDW for security threats and vulnerabilities, addressing them proactively.
- Ensure compliance with DoW, DISA, DCMA standards, and regulatory requirements.
- Diagnose and resolve system-related issues, including hardware, software, and network problems.
- Respond to incidents and service requests in a timely manner.
- Escalate complex issues to higher-level support teams when necessary.
Required Minimum Experience:
- 10+ years of overall professional experience in IT or related field.
- Requires knowledge and expertise in the following: System Installation, Configuration and Maintenance; Monitoring and Performance Optimization; User Account Management; Backup and Recovery; Security and Compliance; Troubleshooting and Incident Management; Documentation and Reporting; Software and Hardware Management; Capacity Planning and Scalability; Disaster Recovery and Business Continuity.
Required Clearance:
- Must possess IT-II security clearance or have a current National Agency Check with Local Agency Check and Credit Check (NACLC).
Certifications:
- Relevant certification from nationally recognized technical authority preferred.
- DoW Approved 8570 Baseline Certification: Category IAT Level II.