Ft. Belvoir, VA
Education/Certifications: Bachelor’s Degree (related area) from college or university accredited by agency recognized by U.S. Department of Education (desired); may substitute Associates Degree + 7 years’ experience in intelligence discipline OR High School Diploma + 9 years’ experience in intelligence discipline.
Years of Experience: 2+ years’ experience with M3; 4+ years leading/managing intelligence team
Clearance Level & Investigation: TS/SCI with ability to obtain CI polygraph
IT Level (AR 25-2): IT Level II
IA Cert Level (DoD 8570.01): IAT Level II (within 30 days)
Computing Environment Certifications: N/A
Job Description:
Qualifications:
The Senior Messaging Manager requires the following minimum skills and expertise:
- 2+ years demonstrated experience using Multimedia Message Manager (M3), conducting profile management & monitoring message traffic for anomalies.
- 4+ years demonstrated experience leading team & managing work tasks of subordinates conducting intelligence planning, collection, processing, analysis, or dissemination.
- Must demonstrate experience and understanding in the following areas:
- Experience in foreign disclosure, intelligence dissemination, or demonstrated ability to deliver professional briefings & presentations to diverse audiences.
- Ability to draft & maintain documentation (e.g., SOPs) & ability to produce reports incorporating text & graphics to convey complex concepts.
- Bachelor’s Degree (related area) from college or university accredited by agency recognized by U.S. Department of Education (desired); may substitute Associates Degree + 7 years’ experience in intelligence discipline OR High School Diploma + 9 years’ experience in intelligence discipline.
- Requires current DoD TS/SCI Security Clearance with ability to obtain CI polygraph.
- Requires ability to obtain DoDD 8140.01 (formerly DoDD 8570.01-M) certification / IT Level II within 30 Calendar days.
Responsibilities:
- Provide oversight of operating status, functionality, & message profile support for Intelligence messaging solutions.
- Maintain responsibility for configuration, monitoring, & integration for messaging solutions, including INSCOM Cloud Initiative (ICI), Army Intelligence Data Platform (AIDP), Multimedia Message Manager (M3), Message Processing System (MPS).
- Create/analyze/review SOPs & other documentation; establish & maintain process to broker feedback/inquiries to producing organizations through approved IC & agency feedback or RFI mechanisms; provide metrics report as requested.
- Coordinate messaging & application-related issues with 24/7 GISA and IEMO and Government service center personnel.
- Serve as broker/POC for incoming message traffic feedback & inquiries from supported customer organizations.
- Monitor & assist with connectivity to Information Transport Service (ITS) & other information source providers.
- Provide oversight of operating status & functionality of messaging services to ensure customers have access to system & all eligible messages; demonstrate understanding of message traffic feeds.
- Conduct status/functionality check of Messaging Services on all networks to confirm customer accessibility/usability; open trouble tickets to articulate issues to Help Desk or GISA Service Center administrators when applicable.
- Verify hosted message traffic authorized on destination network as requested by Government.
- Monitor Messaging Services to ensure message traffic disseminated accurately; report significant message number discrepancies among Messaging Service instances to DCD Help Desk or GISA Service Center administrators when applicable.
- Report operating status errors or significant inconsistencies within message feeds to Government (Organizational Messaging Lead/Systems & Data Integration Contractor Lead) within 3 hours of discovery.
- Document Messaging Services requirements related to technical concerns, information sharing issues, or future capabilities of application; draft documentation & provide to Government lead quarterly for review.
- Monitor Messaging Services source systems to identify intelligence gaps & sources not currently included within Messaging Services; recommend modification to Government Organizational Messaging Lead as needed.
- Establish & maintain Messaging Services User Guide, as required; update User Guide when significant changes occur or as requested by government; conduct reviews of User Guide & update with new version control number every 6 months.