Ft. McCoy, WI
Education/Certifications: Bachelor’s Degree in Business Administration, Finance, Computer Science, or Related (required); years of experience may be substituted for degree
Years of Experience: Min. 2-3 years’ relevant experience
Clearance Level & Investigation: NACI; U.S. citizenship
Qualifications:
- Must possess a Bachelor degree in business administration, finance, computer science, or related field from accredited university (minimum of 2-3 years of relevant and equivalent experience may be substituted for degree requirement).
- Must possess strong understanding of business analysis principles, methodologies, and best practices.
- Requires experience working with data analysis tools (i.e. Excel, SQL, or similar software), business intelligence tools (i.e., Tableau, Power BI, or similar platforms), and process modeling and workflow tools.
- Must have proven ability to gather, analyze, and interpret complex data sets, elicit and document business requirements, and propose effective solutions through interviews, workshops, and stakeholder engagement; requires strong analytical, problem-solving, and documentation skills with experience in process improvements, system implementations, and business transformations.
- Must possess excellent verbal and written communication skills to effectively engage stakeholders, facilitate discussions, and present findings; strong interpersonal skills required to build relationships, manage expectations, and collaborate with cross-functional teams.
- Requires solid understanding of business operations, processes, and industry trends, with familiarity in process modeling, workflow tools, and relevant regulations; demonstrated ability to adapt to changing environments, learn new business domains, and stay updated on emerging technologies and best practices.
- Role may require up to 25% travel or TDY.
Responsibilities:
- Identify process improvement opportunities through cross-functional team collaboration.
- Analyze business processes to determine automation potential.
- Review applications and configurations for command process improvements and policy deconflictions.
- Determine requirements and outline solutions with business stakeholders and IT teams.
- Facilitate requirement deconfliction between staff sections and echelons.
- Build requirements documentation IAW PMBOK standards.
- Create process maps to support initiatives and facilitate requirements documentation.
- Maintain inventory of all current systems and capabilities within command footprint.
- Identify gaps in systems and knowledge transfer issues regarding system capabilities.
- Ensure compliance with IT systems and security policies & standards.
- Conduct research to identify user needs and preferences.
- Develop design strategies that meet identified user requirements.
- Create wireframes and mockups illustrating design strategy and visual product representation.
- Gather and incorporate user feedback into design process.
- Collaborate with stakeholders to align design with organizational goals and objectives.
- Prepare and maintain technical documentation and training materials for end users.
- Validate stakeholder-provided documentation (flowcharts, layouts, diagrams, wireframes).
- Validate development documentation for technical SMEs per Customer policies.
- Validate end-user training materials and troubleshooting resources.
- Assist Knowledge Management Office (KMO) in annual review and update of command performance measurements and targets.
- Develop and update process maps associated with performance measurements.
- Provide monthly performance measurement updates with trend analysis and comparative data.
- Identify priority performance measurements with KMO, leadership, and staff.
- Review current performance measurements against strategic objectives and goals.
- Generate reports based on Customer requirements.
- Prepare performance-related briefings as required.
- Act as subject matter expert at performance briefings.
- Support customer feedback modeling using DoD Interactive Customer Evaluation (ICE).
- Provide data-driven recommendations to stakeholders for knowledge transfer facilitation.
- Attend meetings and conferences (in-person, phone, MS Teams) as primary Customer-Government interface.
- Validate reporting methodology documentation to identify mission-need gaps