Information Technologist IV – Digital Trainer

Required experience and knowledge for this position includes:

  • Support current releases of all OS and applications.
  • Responsible for systems analysis, diagnosis and troubleshooting, Information Assurance (IA) initiatives, and system mitigation and transition strategies.
  • Prepare systems test specifications for the creation of new or revisions to all schools’ Program of Instruction training systems to include; Digital trainers, Global Combat Support System-Army (GCSS-Army), Logistics Information Systems (LIS) which include the legacy Mission Command trainers and other technology appliances and equipment included in the schools’ training systems that are no longer supported by the Program of Record.
  • Experience in DoD architectures and communications initiatives including, tactical networks, and commercial satellite communications, LAN, systems administration, configuration management tools and techniques, and the knowledge and experience setting up and managing software testing labs.

Responsibilities include: 

  • Support current releases of all operating systems and applications. Additional requirements include responsible for systems analysis, diagnosis and troubleshooting, Information Assurance (IA) initiatives, and system mitigation and transition strategies.
  • Prepare systems test specifications for the creation of new or revisions to all schools’ Program of Instruction training systems to include Digital trainers, Global Combat Support System(GCSS-Army) , Army Logistics Information Systems (LIS) to include, but not limited to, the legacy Mission Command trainers, Basic Electronics trainers, Ordnance, Transportation, and other technology appliances and equipment included in the schools’ training systems that are no longer supported by the Program of Record.
  • Primary functional areas of system support include a suite of systems and servers to include stand-alone or live supply, maintenance, transportation, command and control databases, maps, Virtual local Area Networks (VLANs), active directory controls, user accounts, cleanup of servers, database resets, and rebuilds of server and system images.    
  • Responsible for telephone support, troubleshooting logistics support systems.
  • Serve as the G-6 point of contact for multiple automated logistics information systems, approval/disapproval action to the COR, relative to proposing modifications to improve or deploy the existing system.
  • Serve as the point of contact for the Software Qualifications Test (SQT) and Software Acceptance Tests (SATs), in support of Program of Instructions (POIs) training modifications.
  • Perform detail documentation and technical analysis of system changes for new and operational systems, to determine if the load/special instructions, Automatic Data Processing (ADP) logic, operator/user run documentation, restart procedures, scheduling information and Continuity of Operations (COOP) are in accordance with the design specifications.
  • Serve as a subject matter expert (SME) on training system applications and system software, providing technical guidance on executive and general-purpose software to all segments of the command.
  • Identify user and developer needs, resolves critical problems through meetings and conferences, one-on-one problems solving sessions, and produces appropriate documentation.
  • Conduct analysis of system problems and proposes changes in order to meet software design and classroom training.
  • Perform technical evaluations of baseline test system to include loading full version libraries, restoring data files, building catalogs, validating control characteristics, and creating and modifying documentation for technical processes and procedures.
  • Develop and maintain application software, provide system/database administration/training, and/or provide local area network solutions/training for assigned Automated Information Systems (AIS).
  • Provide systems support in the functional areas of a suite of systems and servers to include stand-alone or live, supply, maintenance, transportation, command and control databases, maps, VLANs, active directory controls, user accounts, cleanup of servers, database resets, and rebuilds of server and system images.
  • Develop criteria, methods, techniques, and procedures to address a variety of unusual problems, tasks, or assignments.
  • Provide assistance, as required, to junior technicians, Network Administrator, or Government leads.
  • Provide system support for standard automated information systems that are stand-alone, web-based, or on an internal network at the Army Logistics University, Ordnance, Quartermaster, and Transportation schools.
  • Conduct analysis of functional requirements, change proposals, and current software/system/database/local area network solutions to determine feasibility and provide input to perform site analysis for environment impact, setup, and control and network communication availability which may include the footprint and electrical power requirements, temperature control, inventory, hardware, power/network configurations, the Preventive Maintenance of the site configuration, hardware and communications agreements and  communication networks such as LAN, Education Network (standalone networks within the schools), standalone servers/systems, and modeling of new applications or modifications of existing systems and server applications.
  • Provide current information to the database administrator/system administrator/local area network/network administrator training for project employees and AIS users.
  • Perform database/network/system administrator duties. The analysis includes drive space allocation, operating system/database loading, application allocation, security plan, communication configurations, and student accounts/maps/Lightweight Directory Access Protocol (LDAP) Data Interchange Format (LDIF)/training scenarios with the servers and suite of systems.
  • Assure that products execute and are implemented in conformance with specifications and standards.
  • Troubleshoot system/server design and software/system administration/database administration/local area network implementation problems.
  • Respond to system level problems and reports originating from the systems in use by the customers or internal test activities, by identifying defects, correcting, and testing the solution.
  • Perform fielding tasks to include pre-extension surveys, extensions, conversions, training of field users, and customer assistance.
  • Troubleshoot design and software/system administration database administration/LAN implementation problems.
  • Respond to problem reports originating from the field or internal test activities, by identifying defects, correcting, and testing, the solution.
  • Review proposed program and procedural changes to determine feasibility and impact and evaluates alternative approaches to problem solutions.
  • Perform commercial hardware repair on computer systems as required.

Years of Experience: Minimum of eight (8) years’ experience supporting a Microsoft Windows- based environment in an IT Tech IV – Digital Trainer position or equivalent position. Minimum of five (5) years’ experience supporting Microsoft, Solaris, or other server-based environment in a Digital Trainer position or equivalent position. At least three (3) or more years (Systems Admin) of specialized experience working with Windows Server 2003/2008/2012/2016; Microsoft Exchange; Microsoft Forefront Threat Management Gateway (Forefront TMG), formerly known as Microsoft Internet Security and Acceleration Server (ISA); Share Point; SQL Server 2005/2008/2012; and Active Directory planning and implementation

Education/Certifications: Bachelor’s Degree in Computer Science, Information Systems, or related field of study; OR eight (8) or more years related experience. Appropriate Computing Environment (CE) certification for the operating system(s) and/or security related tools/devices. IAT-II. IT-II.

COMPANY INFORMATION:
Bravura is a rapidly growing Woman Owned Small Business (WOSB) that provides professional and engineering services, technology solutions and product offerings to DoD, Federal Civilian agencies. Bravura is an Equal Opportunity Employer. Bravura does not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to: veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. These are positions that require a U.S. Citizenship.

Job Category: IT Trainer
Job Type: Full Time
Job Location: Fort Lee - VA
Clearance Level: Secret T3
Education-Certifications: Bachelor's Degree OR Relevant Experience Computing Environment Certification IAT Level II IT Level II
Years of Experience: 8+

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