GCCS-J COP Database Administrator

Role: GCCS-J COP Database Administrator

Location: Ft. Liberty, NC

Education/Certifications: IAT Level II

Years of Experience: 5+ experience with database support

Clearance Level & Investigation: Secret

IA Cert Level (DoD 8570.01): IAT Level II

Computing Environment Certifications: Required

Job Description:

Qualifications:

• Security Clearance – at a minimum, a current SECRET security clearance.
• Assists in formulating and defining systems scope and objectives through research and fact-finding combined with a basic understanding of business systems and industry requirements.
• Includes analysis of business and user needs, documenting requirements, and revising existing system logic difficulties under direction of experienced Business System Analysts.
• Competent to consider most business implications of the application of technology to the current business environment.
• Requires experience in both Agile Client and COP database products to include downloading imagery, overlays, and placemarks.
• Must have functional understanding how a Command uses COP and the requirements to receive the Common Operational Picture from USSTRATCOM and NMCC.
• Requires experience with Redhat, Linux, and Unix products as they relate to GCCS-J software.
• Works with the Joint Support Service Center (JSSC) for software upgrades as they are produced and distributed by the GCCS-J PMO.

Responsibilities:

• Develop short and long-term IT plans by identifying specific technology solutions, technology refresh opportunities and recommendations to meet mission requirements.
• Develop and manage Lifecycle Management Plan.
• Apply agile methodologies to all changes, releases, and initiatives.
• Coordinate fielding implementation schedules with IMO or affected parties.
• Submit Requests for Change for all actions as defined per Change Management Policies.
• Provide acceptance criteria and testing summary for GOCO equipment.
• Perform user acceptance, performance, accessibility, security, and system testing.
• Provide pre-deployment release notes, documentation, records, and artifacts for release update and archival in the change management repository.
• Review problems and known errors identified during development/testing and collaborate with local divisions to determine solutions and disseminate to Customer.
• Define release plans that consist of roll out plan, production support, roles, and responsibilities for each action listed.
• Deploy all approved changes, emergent upgrades, enhancements of GFE, COTS, GOTS systems.
• Provide resource support for system performance.
• Confirm IA compliancy criteria and requirements are accomplished during the performance of hardware/software testing and integration.
• Analyze, identify, and report all network associated problems.
• Confirm future solution implementation meets compatibility/interoperability standards and maximizes network performance; plan, implement and validate compatibility, interoperability, and compliance of all evolving protocols.
• Provide both local and remote site technical support to include pre-deployment assessment, system diagrams, topologies, technical documentation, and coordination of external support.
• Evaluate the impact of proposed changes on hardware, software, operations, and personnel and provide trade-off analysis of alternative designs.
• Document all benchmarks, milestones, test results; provide implementation guidance.
• Perform bandwidth, optimization, performance analysis; confirm captures thoroughly documented.
• Perform market research to identify emergent technologies and advancements; submit all findings to the customer for review and approval.
• Utilize the automated government routing system, provide test plans, prior to project start date, for government review and approval.
• Develop a test report outlining application overview, testing scope, items not tested, metrics for number of test cases passed/failed, number of defects identified, their status and severity, type of testing performed, test environment and tools utilized, lessons learned and recommendations.
• Perform QA planning and testing of all products prior to delivery.
• Provide Fielding, Integration & Testing for systems on the Customer networks; includes planning, feasibility, and operational testing of systems configurations prior to installation, installation, relocation, and final configuration to ensure systems maintain functionality.
• Support migration/update of applications from physical & virtual platforms based on requirements.
• Help maintain IT local and remote networks such as alternate routes, Pentagon databases, etc.
• Monitor database systems for GCCS and provide service availability reporting to Government.
• Provide status reports on system updates and failures daily, weekly, and monthly.
• Track and report on all Authorized Service Interruptions impacting HQ systems.
• Support enterprise network monitoring.
• Provide Tier 2 support to database systems; provide VIP monitoring and problem resolution.
• Provide cyber vulnerability remediation.
• Interface with outside organizations and users who have oversight of the DoDIN-A.
• Support transition of services for emergency relocation site and update the COOP Plan annually.
• Responsible to plan and execute the transition of services between the ALT-SITE and HQ data centers ensuring all systems are available in the event of a COOP event quarterly.
• Submit transition of services ASIs at least 30 days in advance of the event.
• Provide overall design, documentation, implementation, operational support, verify replication of those applications/data approved by the G3 and G6, and on-site manning for business continuity and COOP for HQ.
• Upon activation, supply a workforce for the COOP facility 24×7.
• Plan and execute the field of GCCS-J releases and technology upgrades, including the Thunderbird NewsGroup application when DISA decides what application will replace it; provide O&M responsibilities (supporting JOPES users in the HQ, imaging of machines with new versions, network printing, file transfer, file services, training exercises, System Integration Testing (SIT), System Assessment Testing (SAT), Operational Testing (OT), COOP, and supporting access to other GCCS Mission Command systems).
• Maintain an active account on DISA’s GCCS-J Defense Asset Distribution System to download SW and documentation to maintain GCCS workstations located at the Enterprise Security Posture System, System Access Management Dashboard (ESPS/SAM).
• Physically and virtually manage four PM managed workstations daily and be prepared to conduct management operations on a 24/7 basis.
• Physically and virtually manage Customer’s COP CONUS wide architecture and associated clients and corps, DRU interfaces; be prepared to conduct net management operations on a 24/7 basis.
• Hosts two complete mirrored sites of UNIX server environments/upgrades upon DISA directives.
• Monitor databases, applications, and UNIX operating systems to ensure resources are readily available for the user community.
• Perform daily, weekly, monthly backups in support of system recovery and contingency operations.
• Maintain permissions for UNIX to ensure quick failover to an alternate site in the event catastrophic database failure.
• Understanding and creating PPS and Network Diagrams for the GCCS-J server suites and turning them in for approval for implementation.
• Configuring and broadcasting GCCS-J COP traffic to specific GCCS-J Watch workstation at both the IPN and DRC locations.
• Creating, installing, configuring Server certifications for all UNIX servers for physical and virtual.
• Monitor all applicable GCCS Family of Systems: including COP, networks, applications, collaborative tools and OSs to ensure resources are readily available for the user community from the desktop providing a 24/7 capability.
• Perform daily, weekly, and monthly backups ISO system recovery and contingency operations; perform automatic full and incremental backups for all designated files to ensure an operational availability of greater than or equal to 99.8 percent providing COOP capability; in the event of a server crash, must be capable of reporting and troubleshooting the issues and rebooting/restarting the system within 2 hours of discovery.
• Maintain daily operations of the GCCS-J UNIX and /or LINUX servers to ensure high availability and to ensure quick failover to an alternate site in the event of catastrophic systems failure.
• Coordinate all changes to the mission command workstations and application servers with the local and remote user and system support community for synchronization.
• Install and upgrade HW and SW locally, and as required at the alternate sites; test all patches and releases in a designated test environment prior to implementation in the production environment.
• Escalate any mission command problems that cannot be resolved locally to the GCCS Management Center, Joint Staff Support Center, or any other coordinating support agency.
• Maintain the GCCS Newsgroup application server and/or DISA driven, equivalent collaborative using approved Program Managed SW or tool for (i.e. Mozilla Thunderbird) and support the DISA effort to replace this product for HQ GCCS users.
• Keep Contract management and government oversight informed of user problems and operational conditions which will impact successful accomplishment of the mission
• Provide support for all external GCCS-J connections to include trouble shooting.
• Configure and broadcast GCCS-J COP traffic to specific Customer, Corps, and DRU level HQ.