GCCS-J Common Operational Picture (COP) Tracks Manager

Role: GCCS-J Common Operational Picture (COP) Tracks Manager

Location: Ft. Liberty, NC

Education/Certifications: IAT Level II

Years of Experience: 5+ years’ experience managing a COP/Common Tactical Picture

Clearance Level & Investigation: Top Secret

IA Cert Level (DoD 8570.01): IAT Level II

Computing Environment Certifications: Required

Job Description:

Qualifications:

• Operate GCCS-J COP systems using COP Synchronization Tools, and software applications to manage the Customer COP.
• Direct theater joint track/data coordination and manage the theater-wide COP database, implement and operate GCCS-J COP architectures to support exercises and real-world operations, facilitate the integration of all available sensor data from theater COP Correlation Sites and supplemental data from outside sources, and direct interface procedures/architecture reconfiguration.
• Evaluate and integrate emerging COP capabilities and technologies such as Friendly Force Tracking (FFT) and multi-tiered COP.
• Must be skilled in operation of ICSF, Agile Client while monitoring communications, track data flow, and overall functioning of the database.
• Must follow all applicable guidance in maintaining the COP to include troubleshooting and reporting any deficiencies or downtimes via prescribed methods.
• Ensures JOC display is accurate and configured correctly per daily events and areas of emphasis.
• Requires 5 years’ experience managing a Common Operational Picture / Common Tactical Picture. Top Secret Clearance required.
• Must be self-motivated with minimal supervision.
• Must possess good written and oral communication skills, and be customer service oriented.
• Must demonstrate ability to methodically and proactively analyze problems and identify solutions.

Responsibilities:

• Develop short and long-term IT plans by identifying specific technology solutions, technology refresh opportunities and recommendations to meet mission requirements.
• Develop and manage the Lifecycle Management Plan.
• Apply agile methodologies to all changes, releases, and initiatives.
• Plan, prototype, and test proposed server and workstation configurations prior to deployment.
• Install, relocate, and finalize configurations as servers and workstations are installed.
• Coordinate fielding implementation schedules with IMO or affected parties.
• Submit Requests for Change for all actions as defined per Change Management Policies.
• Provide acceptance criteria and testing summary for GOCO equipment.
• Perform user acceptance, performance, accessibility, security, and system testing.
• Provide pre-deployment release notes, documentation, records, and artifacts for release update and archival in the change management repository.
• Review problems and known errors identified during development/testing and collaborate with local divisions to determine solutions and disseminate to Customer.
• Define release plans that consist of roll out plan, production support, roles, and responsibilities for each action listed.
• Deploy all approved changes, emergent upgrades, enhancements of GFE, COTS, GOTS systems.
• Develop network infrastructure designs, dataflow diagrams, perform bandwidth analysis, ensure IA compliancy, create BOM, conduct impact, assessments, conduct network surveys, perform system integration and interoperability assessments, and provide appropriate system T&E records, reports, and artifacts to be consider for document injection for RMF and Army Records Information Management System (ARIMS) Records Repository.
• Provide resource support for network troubleshooting in conjunction with Network Owner, application installation and integration, system performance and patch deployment developments.
• Confirm IA compliancy criteria and requirements are accomplished during the performance of hardware/software testing and integration.
• Analyze, identify, and report all network associated problems.
• Confirm future solution implementation meets compatibility/interoperability standards and maximizes network performance; plan, implement and validate compatibility, interoperability, and compliance of all evolving protocols.
• Provide both local and remote site technical support to include pre-deployment assessment, system diagrams, topologies, technical documentation, and coordination of external support.
• Evaluate the impact of proposed changes on hardware, software, operations, and personnel and provide trade-off analysis of alternative designs.
• Document all benchmarks, milestones, test results; provide implementation guidance.
• Perform bandwidth, optimization, performance analysis; confirm captures thoroughly documented.
• Perform market research to identify emergent technologies and advancements; submit all findings to the customer for review and approval.
• Utilize the automated government routing system, provide test plans, prior to project start date, for government review and approval.
• Develop a test report outlining application overview, testing scope, items not tested, metrics for number of test cases passed/failed, number of defects identified, their status and severity, type of testing performed, test environment and tools utilized, lessons learned and recommendations.
• Perform QA planning and testing of all products prior to delivery.
• Provide Fielding, Integration & Testing for systems on the Customer networks; includes planning, feasibility, and operational testing of systems configurations prior to installation, installation, relocation, and final configuration to ensure systems maintain functionality.
• Support installation of servers/migration, update of applications from physical and virtual platforms based on requirements; diagnose & correct common hardware/software problems on GFE.
• Verify hardware and software testing and integration complies with applicable government regulations, policies, and standards.
• Maintain IT local and remote networks such as alternate routes, Pentagon databases, etc.
• Monitor all applicable GCCS Family of Systems COP databases, networks, applications and collaborative tools to ensure situation awareness resources are readily available for the Operational user community from the desktop.
• Provide status reports on system updates and failures daily, weekly, and monthly.
• Track and report on all Authorized Service Interruptions impacting HQ systems.
• Support enterprise network monitoring.
• Provide Tier 2 support to database systems; provide VIP monitoring and problem resolution.
• Perform imaging of computer systems.
• Provide cyber vulnerability remediation.
• Interface with outside organizations and users who have oversight of the DoDIN-A.
• Create, post and manage unit and installation tracks; integrate tracks and share electronically with higher, laterally and subordinate Joint, combatant command and Services commands.
• Provide situation awareness service 24/7 during crisis action events as determined by Operations and Readiness Directorate.
• Provide COP Management to G33 Operations and Readiness Directorate when required.
• Provide principal staff services from office areas managed by Operations & Readiness Directorate.