Computer Equipment Repairer

  • Diagnose, troubleshoot, identify, and resolve hardware failures and software problems for end users, and coordinate the delivery, setup, installation, configuration, and testing of all Information Technology/Information System equipment.
  • Load applicable software, install various components, and replace or repair all Government-owned ADP equipment as necessary.
  • Perform preventative maintenance in accordance with industry best practices and equipment manufacturer recommendations.
  • Augment Government Information Assurance Division personnel in applying patches and software updates where needed to ensure compliance with the Army Security Policy.
  • Establish and maintain a maintenance program to ensure all preventative services are performed before wear and tear, dirt, or other conditions can lead to a hardware failure.
  • Repair or replace equipment as needed.
  • Maintain stock of common repair items.
  • Seek repair-or-replace decisions from the Government as needed.
  • Provide end-user technical support for the factory-floor applications and LMP-connected hardware.
  • Ensure computers are properly configured with specialty applications and perform live and remote-desktop troubleshooting to isolate the cause of user-reported problems.
  • Trace and resolve hardware and connectivity issues related to printers and data acquisition equipment.
  • Assist users with online Employee-Self-Service time entry.
  • Support IT Asset Management Services.
  • Ensure appropriate network administration personnel are notified of new equipment issuances and old equipment turn-ins.
  • Must possess the following certifications: ¬†Security+; Microsoft Certified Solutions Associate (MCSA) or Microsoft Certified Technology Specialist (MCTS) with concentration in: Windows 10 Configuration, Windows Server Virtualization Configuration, Windows Server 2016 Applications Infrastructure Configuration, Windows Server 2016 Network Infrastructure Configuration, or Windows Server 2016 Active Directory Configuration

Bravura is a rapidly growing Woman Owned Small Business (WOSB) that provides professional and engineering services, technology solutions and product offerings to DoD, Federal Civilian agencies. Bravura is an Equal Opportunity Employer. Bravura does not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to: veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. These are positions that require a U.S. Citizenship.

Job Category: Asset Management IT
Job Type: Full Time
Job Location: New Boston - TX
Clearance Level: Secret
Education-Certifications: Baseline Security+ MCSA MCTS
Years of Experience: <5

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